Our suite of analytics and insights encompass all key performance metrics and drivers: market share, revenue performance, client relationship share and quality, operational excellence, return on equity, brand perception, behavioral drivers, and industry evolution. We specialize in providing unique, high-value and actionable information to help our clients improve their business performance. The Acquisitions – Physical tab allows the institution to compare its acquisitions measures regarding the ordering of physical one-time inventory with other institutions.Coalition Greenwich is a leading global provider of strategic benchmarking, analytics and insights to the financial services industry. The Acquisitions – Electronic tab allows the institution to compare its acquisitions measures regarding electronic collection and portfolios with other institutions. The Requests by Month tab allows the institution to compare its fulfillment requests with other institutions: The Loans by Month tab allows the institution to compare its fulfillment loans with other institutions: The pink bars are all other institutions.The Inventory Total tab allows the institution to compare its inventory to other institutions: The “My Trends” tab of the dashboard provides the institution with an up close look at his own institution, and may be filtered by time and other measures. The gages inform the user where his institution (blue dial) stands in comparison to other institutions (pink dial): The KPI Watchlist provides a summary of various KPIs which can be seen together. There could also be a problem with the period from when the item arrives to the institution until it arrives to the acquisitions librarian to scan it in.īenchmark analytics allows the institution to identify these issues.Īs part of the process each institution is defined with a profile so that they can be compared appropriately with other institutions:īenchmark analytics can be easily accessed via an “out of the box” customizable and ready to use KPI dashboard.
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